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the transformation of healthcare

Technology is transforming healthcare by empowering consumers and service providers alike. Technology is driving profound changes in our approach to healthcare. Increasing numbers of us are using wearable fitness trackers or smartphone apps to manage our physical and mental health on a day-to-day basis. Meanwhile, technology innovations are helping healthcare leaders to not only improve …

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the paramount role of HR

The CX Revolution The HR function plays a vital role in creating an agile, well-managed organisation. Human resources teams don’t always get the credit they deserve. Yes, most of us would acknowledge that without HR professionals working in the background, important functions such as recruitment, training, employee administration and career management would grind to a …

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